Terms & Conditions

Last updated: October 29, 2026

General Terms

By accessing this website and requesting an estimate or placing an order with Artan Window Solutions, you confirm that you are in agreement with and bound by the terms contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Artan Window Solutions.

Under no circumstances shall the Artan Window Solutions team be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if the Artan Window Solutions team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof. We reserve the right to change prices and revise the resource usage policy at any moment.

License

Artan Window Solutions grants you a revocable, non-exclusive, non-transferable, limited license to use the website strictly in accordance with the terms of this Agreement.

These Terms & Conditions are a contract between you and Artan Window Solutions (referred to in these Terms & Conditions as “Artan Window Solutions”, “us”, “we” or “our”), the provider of the Artan Window Solutions website and the services accessible from it (collectively, the “Artan Window Solutions Service”). If you do not agree to these Terms & Conditions, please do not use the Artan Window Solutions Service. In these Terms & Conditions, “you” refers both to you as an individual and to the entity you represent.

Definitions and Key Terms

  • Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference.
  • Company: when these terms mention “Company,” “we,” “us,” or “our,” it refers to ARTAN WINDOW SOLUTIONS INC.
  • Country: where Artan Window Solutions or its owners/founders are based, in this case the USA.
  • Device: any internet-connected device, such as a phone, tablet or computer, that can be used to visit our website.
  • Service: the website and the window and door repair and restoration services provided by Artan Window Solutions.
  • Third-party service: advertisers, marketing partners and other providers whose content or tools are used on our website.
  • Website: the Artan Window Solutions site, accessible at https://artanwindowworks.com.
  • You: a person or entity that visits our website or uses our Services.

Restrictions

You agree not to, and you will not permit others to:

  • License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the website or make the website available to any third party.
  • Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the website.
  • Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Artan Window Solutions or its affiliates, partners, suppliers or licensors.

Cancellations, Refunds and Warranty

Cancellations, deposits and refunds for our repair and restoration services are described in our Cancellation & Refund Policy. Warranty terms for our work are provided in writing with your estimate or invoice. If, for any reason, you are not completely satisfied with any service we provide, please contact us and we will discuss any issues you are experiencing.

Your Suggestions

Any feedback, comments, ideas, improvements or suggestions (collectively, “Suggestions”) provided by you to Artan Window Solutions with respect to the website shall remain the sole and exclusive property of Artan Window Solutions. Artan Window Solutions shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or compensation to you.

Your Consent

By using our website, requesting an estimate or making a purchase, you consent to our Terms & Conditions.

Links to Other Websites

These Terms & Conditions apply only to the Services. The Services may contain links to other websites not operated or controlled by Artan Window Solutions. We are not responsible for the content, accuracy or opinions expressed on such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. When you use a link to go from our website to another website, our Terms & Conditions are no longer in effect. Your browsing and interaction on any other website is subject to that website’s own rules and policies.

Cookies

Artan Window Solutions uses cookies to identify the areas of our website that you have visited. We use cookies to enhance the performance and functionality of our website, but they are non-essential to its use. However, without these cookies, certain functionality like videos may become unavailable. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access functionality on our website correctly or at all. We never place personally identifiable information in cookies. See our Privacy Policy for details.

Changes to Our Terms & Conditions

You acknowledge and agree that Artan Window Solutions may stop (permanently or temporarily) providing the website (or any features within it) to you or to users generally at its sole discretion, without prior notice to you. If we decide to change our Terms & Conditions, we will post those changes on this page and update the “Last updated” date above.

Modifications to Our Website

Artan Window Solutions reserves the right to modify, suspend or discontinue, temporarily or permanently, the website or any service to which it connects, with or without notice and without liability to you.

Updates to Our Website

Artan Window Solutions may from time to time provide enhancements or improvements to the features and functionality of the website, which may include patches, bug fixes, updates, upgrades and other modifications (“Updates”). Updates may modify or delete certain features and functionality of the website. You agree that Artan Window Solutions has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features or functionality of the website to you.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products or services) or provide links to third-party websites or services (“Third-Party Services”). You acknowledge and agree that Artan Window Solutions shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Term and Termination

This Agreement shall remain in effect until terminated by you or Artan Window Solutions. Artan Window Solutions may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice. This Agreement will terminate immediately, without prior notice, if you fail to comply with any provision of this Agreement. Termination of this Agreement will not limit any of Artan Window Solutions's rights or remedies at law or in equity in case of breach by you of any of your obligations under this Agreement.

Copyright Infringement Notice

If you are a copyright owner or such owner’s agent and believe any material on our website constitutes an infringement of your copyright, please contact us with the following information: (a) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (b) identification of the material that is claimed to be infringing; (c) your contact information, including your address, telephone number, and email; (d) a statement that you have a good faith belief that use of the material is not authorized by the copyright owner; and (e) a statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner.

Indemnification

You agree to indemnify and hold Artan Window Solutions and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys' fees, due to or arising out of your: (a) use of the website; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.

No Warranties for the Website

The website is provided to you “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, Artan Window Solutions, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the website, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, Artan Window Solutions makes no representation that the website will meet your requirements, operate without interruption, or be error free, or that any errors or defects can or will be corrected.

Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you. This section applies to the website only; warranty terms for our repair and restoration work are provided in writing with your estimate or invoice.

Limitation of Liability

Notwithstanding any damages that you might incur, the entire liability of Artan Window Solutions and any of its suppliers under any provision of this Agreement, and your exclusive remedy for all of the foregoing, shall be limited to the amount actually paid by you for the website. To the maximum extent permitted by applicable law, in no event shall Artan Window Solutions or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, business interruption, or loss of privacy) arising out of or in any way related to the use of or inability to use the website, even if Artan Window Solutions or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Severability

If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect. This Agreement, together with the Privacy Policy and any other legal notices published by Artan Window Solutions on the Services, shall constitute the entire agreement between you and Artan Window Solutions concerning the Services.

YOU AND ARTAN WINDOW SOLUTIONS AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not affect a party's ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.

Amendments to This Agreement

Artan Window Solutions reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised terms.

Entire Agreement

This Agreement constitutes the entire agreement between you and Artan Window Solutions regarding your use of the website and supersedes all prior and contemporaneous written or oral agreements between you and Artan Window Solutions regarding the website. You may be subject to additional terms and conditions that apply when you purchase our services, which Artan Window Solutions will provide to you at the time of such purchase.

Intellectual Property

The website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof) are owned by Artan Window Solutions, its licensors or other providers of such material and are protected by USA and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded or distributed in any way, in whole or in part, without the express prior written permission of Artan Window Solutions, unless and except as expressly provided in these Terms & Conditions.

Agreement to Arbitrate

This section applies to any dispute EXCEPT A DISPUTE RELATING TO CLAIMS FOR INJUNCTIVE OR EQUITABLE RELIEF REGARDING THE ENFORCEMENT OR VALIDITY OF YOUR OR ARTAN WINDOW SOLUTIONS’S INTELLECTUAL PROPERTY RIGHTS. The term “dispute” means any dispute, action, or other controversy between you and Artan Window Solutions concerning the Services or this agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. “Dispute” will be given the broadest possible meaning allowable under law.

Notice of Dispute

In the event of a dispute, you or Artan Window Solutions must give the other a Notice of Dispute, which is a written statement that sets forth the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You must send any Notice of Dispute via email to [email protected]. Artan Window Solutions will send any Notice of Dispute to you by mail to your address if we have it, or otherwise to your email address. You and Artan Window Solutions will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the Notice of Dispute is sent. After sixty (60) days, you or Artan Window Solutions may commence arbitration.

Binding Arbitration

If you and Artan Window Solutions don’t resolve any dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. The dispute shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party’s rights or property pending the completion of arbitration. Any and all legal, accounting, and other costs, fees, and expenses incurred by the prevailing party shall be borne by the non-prevailing party.

Submissions and Privacy

If you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of Artan Window Solutions without any compensation or credit to you whatsoever. This does not apply to photos of your property that you send us to receive an estimate, which we handle as described in our Privacy Policy.

Promotions

Artan Window Solutions may, from time to time, include contests, promotions, sweepstakes, or other activities (“Promotions”) that require you to submit material or information concerning yourself. All Promotions may be governed by separate rules that may contain certain eligibility requirements, such as restrictions as to age and geographic location. You are responsible for reading all Promotion rules to determine whether or not you are eligible to participate.

Typographical Errors

In the event a product or service is listed at an incorrect price or with incorrect information due to a typographical error, we shall have the right to refuse or cancel any orders placed for the product or service listed at the incorrect price, whether or not the order has been confirmed and your payment charged. If your payment has already been charged and your order is canceled, we shall promptly issue a credit to your payment account in the amount of the charge.

Miscellaneous

If for any reason a court of competent jurisdiction finds any provision or portion of these Terms & Conditions to be unenforceable, the remainder of these Terms & Conditions will continue in full force and effect. Any waiver of any provision of these Terms & Conditions will be effective only if in writing and signed by an authorized representative of Artan Window Solutions. Artan Window Solutions operates and controls the Artan Window Solutions Service from its offices in the USA. These Terms & Conditions (which include and incorporate the Artan Window Solutions Privacy Policy) contain the entire understanding between you and Artan Window Solutions concerning their subject matter. The section headings used in this Agreement are for convenience only and will not be given any legal import.

Disclaimer

Artan Window Solutions is not responsible for any content, code or any other imprecision on the website. In no event shall Artan Window Solutions be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the website or its contents. We reserve the right to make additions, deletions, or modifications to the contents of the website at any time without prior notice.

The website and its contents are provided “as is” and “as available” without any warranty or representations of any kind, whether express or implied. No oral advice or written information on the website will create a warranty. Price and availability information is subject to change without notice. Warranties for our repair and restoration work are provided only in writing with your estimate or invoice.

Contact Us

Don't hesitate to contact us if you have any questions.

Contact Artan Window Solutions:

Need window repair, glass replacement, or wood window restoration? Contact our team to discuss your project and schedule an assessment.

Contact Address

3199 Lawson blvd, suite A, Oceanside, NY 11572

Let's Talk

PHONE: 516-261-6316

Working Hours

Mon to Fr - 08 AM to 06 PM

Saturday - 10 AM to 03 PM

Sunday - 10 AM to 03 PM

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