Privacy Policy

Last updated: October 29, 2026

Artan Window Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Artan Window Solutions. This Privacy Policy applies to our website at artanwindowworks.com and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms & Conditions.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

  • Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference.
  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to ARTAN WINDOW SOLUTIONS INC, 3199 Lawson Blvd, Suite A, Oceanside, NY 11572, which is responsible for your information under this Privacy Policy.
  • Country: where Artan Window Solutions or its owners/founders are based, in this case the USA.
  • Customer: a homeowner, business or other person who requests an estimate or uses the services of Artan Window Solutions.
  • Device: any internet-connected device, such as a phone, tablet or computer, that can be used to visit our website.
  • IP address: a number assigned to every device connected to the Internet. IP addresses are usually assigned in geographic blocks and can often be used to identify the location from which a device is connecting.
  • Personnel: individuals who are employed by Artan Window Solutions or are under contract to perform a service on its behalf.
  • Personal Data: any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
  • Service: the website and the window and door repair and restoration services provided by Artan Window Solutions.
  • Third-party service: advertisers, marketing partners and other providers whose content or tools are used on our website.
  • Website: the Artan Window Solutions site, accessible at https://artanwindowworks.com.
  • You: a person or entity that visits our website or uses our Services.

Information You Provide to Us

When you request an estimate, fill out a form, call, text or email us, or schedule a visit, we collect the information you choose to provide, such as your name, phone number, email address, property address, details about your windows or doors, and any photos you upload.

We use this information to respond to your request, prepare estimates, schedule and perform work, communicate with you about your project, send appointment reminders and service updates, and improve our services. We do not sell your personal information.

Information Automatically Collected

Some information, such as your Internet Protocol (IP) address and browser and device characteristics, is collected automatically when you visit our website. This may include browser type and version, time zone setting, operating system and platform, the full URL clickstream to, through and from our website (including date and time), pages you viewed or searched for, and the phone number you used to call us. We may use browser data such as cookies on certain parts of our website for fraud prevention and other purposes. During your visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), and methods used to browse away from the page.

This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country and location. It is primarily needed to maintain the security and operation of our website and for our internal analytics and reporting purposes.

Text Messaging (SMS)

If you provide your mobile phone number through our website, by phone or in person, you agree to receive text messages from Artan Window Solutions related to your inquiry, such as appointment confirmations and reminders, estimate follow-ups, service updates and customer support. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for help, or contact us at 516-261-6316.

We do not sell, rent or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages and as required by law.

Personnel

If you are an Artan Window Solutions worker or applicant, we collect information you voluntarily provide to us. We use this information for human resources purposes, to administer benefits to workers and to screen applicants.

Your Choices and Rights

You may contact us to (1) update or correct your information, (2) change your preferences with respect to communications you receive from us, (3) receive a record of the information we have relating to you, or (4) ask us to delete your information. Such updates, corrections, changes and deletions will have no effect on information that we have provided to third parties in accordance with this Privacy Policy before the request, or that we are required to keep by law.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Artan Window Solutions or any of its Corporate Affiliates (as defined herein), or that portion of Artan Window Solutions or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with Artan Window Solutions, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of the USA and the State of New York without regard to conflict of laws provisions. Your use of the website may also be subject to other local, state, national, or international laws.

By using our website or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not use our website or services. Continued use of the website, direct engagement with us, or use following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Links to Other Websites

This Privacy Policy applies only to our Services. The Services may contain links to other websites not operated or controlled by Artan Window Solutions. We are not responsible for the content, accuracy or opinions expressed on such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. When you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Advertising

This website may contain third-party advertisements and links to third-party sites. Artan Window Solutions does not make any representation as to the accuracy or suitability of any of the information contained in those advertisements or sites and does not accept any responsibility or liability for the conduct or content of those advertisements and sites and the offerings made by the third parties. Third-party advertisements and links to other sites are not endorsements or recommendations by Artan Window Solutions.

Cookies for Advertising

These cookies collect information over time about your online activity on the website and other online services to make online advertisements more relevant and effective to you. This is known as interest-based advertising. They also perform functions like preventing the same ad from continuously reappearing and ensuring that ads are properly displayed.

Cookies

Artan Window Solutions uses cookies to identify the areas of our website that you have visited. We use cookies to enhance the performance and functionality of our website, but they are non-essential to its use. However, without these cookies, certain functionality like videos may become unavailable. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access functionality on our website correctly or at all. We never place personally identifiable information in cookies.

Blocking and Disabling Cookies and Similar Technologies

Wherever you are located, you may set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly. You may also lose some saved information (e.g. site preferences) if you block cookies in your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser; you will need to do this yourself from within your browser. Please visit your browser's help menu for more information.

Remarketing Services

We use remarketing services. Remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited a website. It allows us to show our ads to you on the websites and platforms you use.

Children’s Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that it accurately reflects our Service and policies. Unless otherwise required by law, we will post changes on this page and update the “Last updated” date above. If you continue to use the Service after changes take effect, you will be bound by the updated Privacy Policy.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products or services) or provide links to third-party websites or services (“Third-Party Services”). You acknowledge and agree that Artan Window Solutions shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Tracking Technologies and Tools We Use

  • Google Analytics — helps us understand how visitors use our website, such as which pages are viewed, how long visitors stay and how they arrived at our site. Google Analytics uses cookies and collects information such as your IP address, device and browser type, and pages visited. This information is used in aggregate to improve our website and is governed by Google’s Privacy Policy. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
  • Google Tag Manager — a tool we use to manage and load other tracking and analytics tags on our website. Google Tag Manager itself does not collect personal information, but the tags it loads may do so as described in this policy.
  • CallRail — a call tracking service. When you visit our website, CallRail may display a unique phone number so we can understand which page or advertisement led to your call. When you call or text us, CallRail may record call details such as your phone number, the date, time and duration of the call, and, where permitted by law, a recording of the call, to help us measure our marketing and improve customer service. CallRail data is governed by CallRail’s Privacy Policy.
  • Ahrefs Web Analytics — a privacy-friendly analytics tool that measures website traffic in aggregate without using cookies. It is governed by Ahrefs’ Privacy Policy.
  • Facebook (Meta) Pixel — an analytics tool that helps us measure the effectiveness of our advertising by understanding the actions people take on our website. It may collect information from your device and is governed by Meta’s Privacy Policy.
  • Google Maps API — used to display maps. It may collect information from you and your device for security purposes and is governed by Google’s Privacy Policy.
  • Google reCAPTCHA — protects our forms from spam and abuse. It collects hardware and software information and is governed by Google’s Privacy Policy and Terms of Service.
  • Elfsight Google Reviews widget — displays our Google reviews on the website and may load content and cookies from Elfsight and Google.

Contact Us

Don't hesitate to contact us if you have any questions about this Privacy Policy.

Contact Artan Window Solutions:

Need window repair, glass replacement, or wood window restoration? Contact our team to discuss your project and schedule an assessment.

Contact Address

3199 Lawson blvd, suite A, Oceanside, NY 11572

Let's Talk

PHONE: 516-261-6316

Working Hours

Mon to Fr - 08 AM to 06 PM

Saturday - 10 AM to 03 PM

Sunday - 10 AM to 03 PM

Kindly upload clear images of your window. Make sure to capture a wide shot from inside the room without any obstructions, along with a detailed close-up of the issue. Sharp, well-lit photos taken from multiple angles are highly preferred.
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